Influencing and Negotiation - why do we need these skills?

by Di Tapp | January 8, 2015
Influencing and Negotiation - why do we need these skills?

In business, and in our lives there weill be times when the ablitity to influence, negotiatiate or persaude will be a great assett to ourselves and others.

Within our working world, depending on our role and responsiblities, there will be times where we can influence and negotiate and other times where we can't influence, so negotiation will be key.

We'll share the critical pillars for success in these areas...

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What does the ringing in of a New Year mean to you?

by Real Changes | January 1, 2015
What does the ringing in of a New Year mean to you?

Do you reflect on what was or screw up last year's list and look forward? Do you like to plan and organise what you'd like to achieve for the next 365 days?

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Tips on building and leading teams... we have some for you!

by Di Tapp | December 11, 2014
Tips on building and leading teams... we have some for you!

Leaders and Emerging Leaders... 

Would you like to have your current 'best practices' highlighted and reinforced? Would you like to be challenged to trial new tools and move to ‘next practice,' the result being higher levels of productivity and increased engagement for you and your team? Is it important that you have consistently high customer experiences and increasing revenue? We have 5 key elements that will help you achieve all of these goals!

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Do you need Performance Reviews & Development Plans that motivate and engage your team?

by Di Tapp | November 12, 2014
Do you need Performance Reviews & Development Plans that motivate and engage your team?

Short workshops and courses for Business - Sydney, Melbourne and Brisbane.

Are you a new and experienced manager/team leaders who wants to ensure that the performance reviews you ‘have to do’ are beneficial and even... enjoyable?! This is for you! Or are you someone who wants to refresh your view on what makes a great appraisal and review? This is for you.

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Leadership Programs for Business

by Di Tapp | November 4, 2014
Leadership Programs for Business

Are you motivated, people orientated, and show leadership qualities in your day-to-day life? If so, then a business leadership role might be perfect for you. Discover the perfect Leadership Course for your Business.

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Customer Service Courses

by Real Changes | October 30, 2014
Customer Service Courses

Customer Service Courses for Hotels, Airlines and Business

Sales Teams - all our workshops are interactive and fun, with an emphasis on practical outcomes. Participants will be able to implement tools and concepts immediately, and will be expected to do so between workshops.

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